Frequently Asked Questions

What does Open Water Agency do?

Open Water is a boutique consulting firm that helps small and mid-sized businesses improve clarity, strategy, and execution. We focus on understanding your business, your customers, and your operational challenges so we can build practical, high-impact solutions—not theoretical presentations.

What types of business do you work with?

  • Product-based brands

  • Service companies

  • Early-stage startups

  • Established businesses seeking operational improvement

  • Teams that need better messaging, strategy, or processes

    If your business has a problem that needs clarity, structure, and execution, I can help.

What services do you offer?

  • Brand clarity & messaging

  • Market positioning

  • Sales and revenue strategy

  • Operational analysis

  • Customer experience optimization

  • Process efficiency and workflow improvement

  • Strategic content and communication audits

    Every engagement is custom-built around the needs of the client.

What is your consulting process?

Our process starts by answering the foundational question: “What is the problem?”

Once we define the root issue, we develop a plan focused on reliable execution, clear communication, and measurable outcomes. Consulting is a relationship-based discipline, and we work alongside you—not above you.

How long does a typical engagement last?

Most consulting engagements last:

  • 2–4 weeks for diagnostic and strategic clarity

  • 1–3 months for implementation + system building

  • Ongoing for businesses that want recurring support

We tailor the timeline to your needs.

How much do your services cost?

Pricing depends on the scope of the project, the level of strategic work involved, and the complexity of the problem we’re solving. Every business is different, so we begin with a paid diagnostic or strategy session designed to identify the core issues and outline the best path forward.

After that session, you’ll receive a clear proposal that includes:

  • Defined project scope

  • Timeline

  • Flat-rate or retainer pricing

This approach ensures you get meaningful insights upfront while also respecting the time, expertise, and strategic work required to develop an effective plan.

Do you offer one-time consultations?

Yes.

Many clients start with a single deep-dive call to diagnose issues, gain clarity, or receive strategic direction before committing to a larger engagement.

What makes Open Water different from other consulting firms?

Three things:

  1. Clarity-first approach — Strategy is meaningless if the problem isn’t correctly defined.

  2. Execution over theory — Real solutions, real implementation, real results.

  3. Relationship-based consulting — We value honesty, reliability, and communication above everything.

We treat your business with the same care as if it were our own.

Do you work with remote clients?

Yes.

We regularly work with clients across the U.S. using video calls, shared workspaces, and structured collaboration tools.

How do I get started?

Schedule an introductory call using the link below.

We’ll discuss your goals, challenges, and determine whether we’re the right fit.

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